Operations Executive – Head Office – Apple Holidays

Apple Holidays is an established brand name in the hospitality industry with offices in Singapore, Malaysia, India, Indonesia, Vietnam and Sri Lanka. The company is focused on providing significant opportunities to young and talented people with a strong desire to succeed.
Operations Executive-Head office
We are seeking a domain specific experienced Candidate to execute the smooth operations. The operation Executive is responsible for managing the overall operation of ground services in Head office. He / She will also work closely with director tours, sales and customer care specialists, to handle all booking of packages.

RESPONSIBLE TO: Director-Tours Responsibilities
Day-to- day operations of the inbound tours into Sri Lanka.
Coordinate with hotels, vehicle suppliers and other vendors to ensure smooth operation of on ground services.
Ensure proper allocation and usage of resources.
Ensure highest service quality is delivered to all clients visiting SriLanka, Malaysia, India,Singapore and other destination.
Handling of VIP/CIP customers and groups as needed.
To closely monitor suppliers in order to make sure that they provide error free service toguest.
Development and management of junior staff.
Requirements
Excellent written and verbal communications skills in English and other language
High awareness of inbound tours is a mandatory requirement.
Minimum (02) years of experience in the tourism Industry.
Higher Diploma or Degree
Higher integrity
Computer and internet savvy
Excellent knowledge of Microsoft office
Experience in handling ground operations (Customer service/transport/hotels)

Send your CV by email to the below mentioned email address. Suitable candidates will be
called for further interview
Email: careers@appleholidays.lk
Resource Management Department Apple Holidays 148, Aluthmawatha Road, Colombo 15 Tel: 011 2354 800 I 011 7423 700

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