National Service Manager – Fiji – R. C. Manubhai & CO

National Service Manager
• Excellent Career opportunity to manage our Technical after sales Department in Fiji Islands.
• Attractive remuneration package for candidate with Electrical- Electronic Engineering background.
R. C. Manubhai Group Co Ltd is a well- established Group in Fiji Islands, operating a leading chain of retail stores specializing in Hardware and building material with extensive business interest in manufacturing. We are seeking dynamic applicants to manage and oversee our

AFTER SALES DEPARTMENT.
The role shall have the accountability on driving the company into next level in repairs, services installations & maintenance of our products such as Blowers/Chainsaws/ Earth Augers/ Brush Cutters/ Hedge Trimmer/ Concrete Cutter and other Industrial Equipments.

Key responsibilities:
■ Overseeing all aspects of After Sales Service Management ( Nationwide)
■ Responsible to enhance profitability and productivity level of service centers
■ Providing efficient and superior after sales service to all customers.
■ Train Service Technicians for timely and efficient service.
■ Reduce repair turnaround time.
■ Generate periodical service performance report
■ Control and Monitor expenses of the service department to ensure that its in assigned budget.
■ Control spare parts inventory
■ Liaise with overseas supplier for timely delivering of warranty parts and ensure all warranty claims being processed on time.

Minimum requirements:
■ Degree in Electrical & Electronic Engineering including sound know-how in Electro-mechanical.
■ Management discipline with 5-10 years of experience in After Sales Operations preferably in product & service category of Power tools, Power Generators, Machinery & Equipment, Household items.
■ Significant experience at successfully developing and generating business within a relationship driven market, and subsequently driving the team within various distribution channels in order to maximize revenue streams.
■ Must have a valid and clean Group 2 driver’s license

Remuneration:
An excellent remuneration package will be offered to the successful candidate to commensurate with qualifications and experience.

Confidential applications together with detailed curriculum vitae, referees and contact details should be forwarded by 28th May 2016 to:
“National Service Manager”
Group HR Manager
R. C. Manubhai Co Ltd.
P.O. Box No. 5332,
Raiwaqa,
Suva, Fiji Islands.
Email: recruit@rcmanubhai.com.fj

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