Application Technical Support – Junior to Senior – myDigitalOffice

MyDigitalOffice
(Sri Lanka) is a software and operations company providing services to MyDigitalOffice USA. Our specialty is building software components that help maintain hospitality management easy and effective to the hoteliers in USA and now in the global space. We are Robotic Process Automation (RPA) and Software Development and Operations company.
• Roster based -> Day Shift (at Office), USA Shift 1 (SL 5 PM to 1 AM), USA Shift 2 (Midnight to 8 AM)
• Non Roster -> Day Shift at office with ability work extra during weekends Skills and Knowledge:
Numerous opportunities grow your IT career with us in Application Support, IT support, QA/QC, development, data analytics and business analysis.

REQUIREMENTS
• Interest in implementing Application Support Systems
• Graduates, IT students, Undergraduate BIT students (first year), A/L completed students – anyone who is serious about developing a career in IT
• Having high attention to details and organized
• Strong analytical and problem-solving skills
• Likes to learn IT skills and use on the job learning to advance in career
• Want to learn Data analysis, data science, and data manipulation techniques
• Ability to learnt MongoDB, SQL, Scripting, Automation, Linux
• Excellent written English and Good spoken English
• Attitude of always wanting to do things better

RESPONSIBILTILES (Intern/Junior)
• Prepare and Load data, reports and validate, Process Reports
• Check quality issues of Application Systems
• Implement, Monitor, Maintain and Support Applications, Cloud IT Support
• Ticket Handling, Client Handling (require good English knowledge)
• Data checking, Analysis, create reports, charts using modern data analytics tools

Attractive remuneration package
• Please provide details of experience/portfolio to support skills and knowledge requirements. Send your resume to sljobs@mydigitaloffice.com
• Numerous opportunities to grow in IT support, QA, development and business analysis.
• On the job training from intern to specialist within 3 years with salary and career growth
• Put: Application Technical Support in the subject line

Local Site: www.mydigitalteams.com/ US Site: www.mydigitaloffice.com

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