Collection Executives / Trainee Collection Executives – CCPI Management Holdings

Job Profile
Interacting with customers on a day to day basis through calls, e-mails and personal meetings for settling outstanding payments related to recovery/collection issues. Engage in field visits in order to follow-up outstanding facilities of more than two months with a view of reducing the arrears ratio.

Key Responsibilities:
• Achieving allocated recovery targets
• Scheduling field visits and investigations in order to follow up customers
• Negotiate with customers by reaching an agreement to settle arrears
• Identify opportunities that can improve efficiency of business process

Experience and Qualifications:
• Passed GSE (A/L). Having a professional qualification would be an added advantage
• Minimum of 6 month experience in the field of collection/recoveries/contact center and school leavers are also encouraged to apply
• Fluency in English and Sinhala. Knowledge in Tamil will be an added advantage
• Good telephone etiquette and temperament
• A Valid Riding License will be an added advantage
• Age between 20-35 years

Remuneration:
Remuneration package is negotiable and would be in line with the applicant’s experience and qualifications

Operating Cities:
Colombo/Kiribathgoda/Kadawatha/Kelaniya/Kaduwela/GampahaKandy/Anuradhapura/Kurunegala Vavuniya/Trincomalee/Batticaloa/Galle/Monaragala/Kalutara
If you are confident that you can meet the above requirements, forward your CV along with two non-related referees to CCPI Management Holdings (Pvt) Limited via ccpimgt@gmail.com for a mutually rewarding employment. Please mention the post as the subject of the e-mail.
Managing Director, CCPI Management Holdings (Pvt) Limited No 94/3/9, Udeshi City Complex, Makola Road, Kiribathgoda. www.ccpimgt.com

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