Secretary-Sales & Marketing Department – Mount Lavinia Hotel

200 years of history and memories to last a lifetime”. So say travel critiques from around the world who’ve experienced the mystical wonders of the Mount Lavinia Hotel.
Mount Lavinia Hotel is the preferred choice for weddings, conferences and for the celebration of important events. We have a vacancy for the following;

Secretary – Sales Et Marketing Department
This position carries out all secretarial functions and contributes towards the smooth operation of the department;

Core responsibilities will include;
• Responds to all queries, reservations, rate requests, special requests etc via e-mail.
• Handles all direct FIT inquiries with regard to our property in Bentota.
• Anticipates guests’ needs, responds to requests and ensure guest satisfaction.
• Maintain and constantly update the company database of all vital information.
• Maintain properly documented correspondence with regard to offers, contracts, rates, etc.,
• Correspond with all contracted and non contracted travel agents and tour operators.
• Performs all internal and external correspondence on behalf of the Director, Sales ft Marketing.

The ideal candidates should;
• displaya positive attitudeand commitment at all times.
• possess excellent communication skills in the English Language.
• be a good team player.
• be assertive and confident.
• be able to handle correspondence independently and with the minimum supervision.
• display a high sense of responsibility and be able to maintain confidentiality at all times.
• be computer literate with a good knowledge of MS Office.
• have a methodical approach to work
• possess a minimum of 5 years of experience in a similar position – preferably in either Travel or Hotel Industry.

Please forward your curriculum vitae with contact details of two non-related referees together with copies of all relevant certificates and a passport sized photograph within 10 days of this advertisement to;
Director Human Resources
Mount Lavinia Hotel, 100, Hotel Road, Mount Lavinia. E-mail
M L H G Vakanjfalhf C^
A member of the Mount Lavinia Hotel Group. Sri Lanka