Front Office / Reservations Agent – AV15 Hotel

The AVI5 Hotel (Alexandra Villas) is Sri Lanka’s latest serviced apartment style hotel located in the capital city, Colombo. We seek exceptional service oriented personnel with good command of English language, to join our Hotel Team. An excellent competitive salary package including service charge will be offered to the selected candidates.
Hotel Vacancies

FRONT OFFICE I RESERVATIONS AGENT
As the Front Office Executive you must report to the Operations Director. To be the Front Office / Reservations Agent is in charge of reception and the switchboard. Also must be responsible for welcoming guests and handling any complaints. The ability to be available to work nights, weekends or public holidays.
Adaptability: Handling complaints. Good relationship skills, will be your main responsibilities.

To perform above mentioned tasks effectively you must have:
• From A-levels to 2 years’ further education to HND standard or similar in Hotel or Tourism studies
• 4 years’ experience of reception
• Fluency in a second language is an advantage
• Good general level of education

Candidates are invited to forward their resume to prashanth@av15.lk
Prospective candidates should be ambitious, and willing to work long hours when necessary. A pleasing personality along with relevant experience will be given preference.

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